Who We Are
11AM Media is a website development and digital marketing company focused on helping businesses build stronger online systems and grow their digital presence.
Our website address is:
https://its11ammedia.com
We respect your privacy and are committed to protecting any personal information you share with us.
Information We Collect
When you interact with our website, contact forms, booking systems, or services, we may collect information including:
- Name
- Email address
- Phone number
- Business information
- Information submitted through contact forms
- Appointment or consultation details
- Technical information such as IP address, browser type, and device information
We only collect information necessary to communicate with you, provide services, improve our website, and support your experience.
How We Use Your Information
11AM Media may use collected information to:
- Respond to enquiries
- Schedule consultations or bookings
- Deliver requested services
- Improve website functionality and user experience
- Send updates related to projects or services
- Maintain website security and prevent spam or misuse
- Analyse website performance and traffic trends
We do not sell your personal information.
Contact Forms & Bookings
When you submit information through our contact forms, booking tools, or consultation requests, we collect the information you voluntarily provide.
This information is used solely to communicate with you and deliver requested services.
Depending on the tools used on our website (such as booking systems or form providers), your information may also be processed through secure third-party services.
Comments
If commenting is enabled on our website, we collect the information shown in the comment form, along with your IP address and browser information to help detect spam and maintain website security.
An anonymised string generated from your email address may be sent to the Gravatar service to determine whether you use it. Their privacy policy can be viewed at:
After approval, your profile image may be visible publicly alongside your comment.
Media Uploads
If users upload images to the website, avoid uploading images containing embedded location data (EXIF GPS). Visitors may be able to download and extract this information from uploaded files.
Cookies
Our website may use cookies to improve your experience.
Cookies may be used to:
- Remember preferences
- Improve functionality
- Enable login sessions
- Support booking systems and forms
- Analyse website traffic and usage
You can disable cookies through your browser settings, although certain website features may not function properly.
Analytics & Tracking
We may use analytics tools to understand website traffic and improve our services.
These tools may collect:
- Pages visited
- Time spent on pages
- Device information
- Browser information
- General geographic data
This information is used for performance insights and website improvements.
Embedded Content
Pages on this website may include embedded content such as videos, maps, social media content, or articles.
Embedded content from external websites behaves exactly as if you visited that website directly. These third-party websites may collect data, use cookies, and monitor interactions.
Who We Share Data With
11AM Media does not sell, rent, or trade personal information.
We may share information only with trusted service providers necessary for operating our website or delivering services, including:
- Website hosting providers
- Spam prevention tools
- Analytics services
- Booking or form systems
- Email communication platforms
These providers only receive information required for their functionality.
Data Retention
We retain submitted information only for as long as necessary to:
- Provide services
- Maintain records
- Meet legal obligations
- Improve support and communication
Comments and associated metadata may be retained indefinitely.
Registered users (if enabled) can view, edit, or remove their information where applicable.
Your Rights
You may request to:
- Access personal information we hold
- Correct inaccurate information
- Request deletion of your information
- Receive a copy of your stored data
Certain information may be retained where required for legal, administrative, or security purposes.
Requests can be submitted through our contact channels.
Security
We take reasonable measures to protect information submitted through our website. However, no internet transmission or storage method can be guaranteed as completely secure.
Changes To This Policy
11AM Media may update this Privacy Policy from time to time. Updates will be reflected on this page with a revised effective date.
Contact Us
For privacy-related questions or requests:
11AM Media
Website: https://its11ammedia.com